Digimitra – Privacy Policy

Effective Date: [02/12/2025]
Website: https://store.pickmitra.com/

At Digimitra, we value your trust. When you use our website or purchase any digital product from us, you are trusting us with your personal information — and we take that responsibility seriously.
This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

If you have questions or need help, you can always reach out at [Your Email].


1. Information We Collect

We only collect information that helps us run our services smoothly and deliver your digital products without issues.

1.1 Information You Provide to Us

When you purchase a product or contact our support, you may share:

  • Your name

  • Email address

  • Phone or WhatsApp number

  • Billing details

  • Any message or query you submit

This information is used only to assist you and complete your purchase.

1.2 Payment Information

All payments on Digimitra are handled by trusted payment gateways like:

  • Razorpay

  • Cashfree

  • PayU

  • Instamojo

  • PayPal / Stripe (if used)

These gateways directly collect your payment details such as:

  • Card information

  • UPI ID

  • Bank details

We never receive, store, or see your card numbers or banking credentials.
Your transactions are processed securely through encrypted systems.

1.3 Information Collected Automatically

When you visit our site, certain data is collected automatically, such as:

  • IP address

  • Device/browser type

  • Pages you visit

  • Time spent on the website

  • Referring links

This helps us understand what our visitors prefer and improve the website experience.


2. How We Use Your Information

We use your information only for purposes that benefit you and comply with legal requirements. This includes:

  • Delivering the digital products you purchase

  • Sending you purchase confirmations and download access

  • Providing customer support

  • Improving website features and security

  • Preventing fraud and unauthorized access

  • Following legal and tax requirements

We do not sell or share your personal information with third parties for marketing.


3. Cookies & Tracking Tools

Our website uses cookies to make your experience smoother. Cookies help us:

  • Remember your preferences

  • Load pages faster

  • Understand how visitors use the site

You can disable cookies anytime through your browser settings.


4. Use of Third-Party Services

We may use third-party tools for:

  • Website analytics

  • Payment processing

  • Email or message communication

Examples include Google Analytics and Facebook Pixel.

These services may collect certain data in order to function properly, and they have their own privacy policies. We do not control how third parties use the information they collect.


5. Payment Safety

Your payment safety is extremely important to us.
The gateways we use follow all required security standards such as PCI-DSS and advanced fraud prevention systems.

Digimitra never stores banking or card data.


6. Children’s Privacy

Digimitra is intended for users who are at least 13 years old.
We do not knowingly collect information from children below this age.

If you believe a child has submitted any data, please contact us and we will remove it promptly.


7. Your Choices & Rights

You can contact us anytime if you want to:

  • Update your information

  • Correct your details

  • Request removal of your data

  • Stop receiving emails from us

We respect all valid requests as per applicable data protection laws.


8. Data Retention

We keep your information only as long as it is needed for:

  • Legal or financial records

  • Order verification

  • Customer support

Once it is no longer required, we safely delete or anonymize the data.


9. Links to Other Websites

Our website may contain links to other sites (e.g., resources or tools).
We are not responsible for their policies or content, so we suggest checking their privacy practices if you visit them.


10. Updates to This Policy

We may update this Privacy Policy when required.
Any changes will be posted on this page with a revised “Effective Date.”


11. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Email: [ mamtakanwar2712@gmail.com]
Website:https://store.pickmitra.com/

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